Privacy Policy
Effective: November 15, 2024
This Privacy Policy describes how BaaS ("we", "our", or "us") collects, uses, and protects your information when you use our services.
1. Information Collection
1.1 Account Information
- Email address and account credentials
- Company information and billing details
- Usage information and preferences
- Technical identifiers and logs
1.2 Service Data
- Infrastructure performance metrics
- API usage statistics
- Resource utilization data
- Error logs and debugging information
2. Use of Information
2.1 Primary Uses
- Service provision and maintenance
- Account management and security
- Performance optimization
- Technical support
2.2 Analytics and Improvements
- Service optimization and development
- Usage pattern analysis
- Security and fraud prevention
- Aggregate performance metrics
3. Data Retention
3.1 Account Data
- Retained while account is active
- 30-day retention after account closure
- Immediate deletion upon request
- Backup retention for disaster recovery
3.2 Blockchain Data
- User-controlled data retention
- Export functionality always available
- No access to transaction contents
- Infrastructure logs retained for 90 days
4. Data Protection
4.1 Security Measures
- Industry-standard encryption protocols
- Regular security audits
- Access controls and monitoring
- Intrusion detection systems
4.2 Data Access
- Role-based access control
- Employee confidentiality agreements
- Third-party access restrictions
- Regular access reviews
5. Your Rights
5.1 Access Rights
- Right to access personal data
- Right to correct inaccuracies
- Right to data portability
- Right to deletion
5.2 Control Options
- Account settings customization
- Email preferences management
- Usage analytics opt-out
- Export data controls